Refund Policy

When you tear open our Blanco Eyes, we want you to be delighted with what’s inside – so if you’re not, we will be happy to offer a refund or exchange.

All you need to do is return the product to the address below via a traceable method with a short covering letter stating your name, order number, nature of the problem and whether you would like a refund or an exchange.

For full details, please refer to our terms and conditions.

Once you have returned your glasses and covering letter to us we will decide upon a course of action. If appropriate a refund will be issued. This transaction should show in your account within 72 hours.If you have chosen a replacement from us, your new order will be placed immediately and will be dispatched within the usual time frame. Should we require any further information from you, we will contact you either by phone or email.
If you have any queries regarding your purchases or refunds, please contact us on 08448 202020 or via email. (210) 545 2020